AMCC 3WARE 720-0138-00 User's Guide

3ware® Serial ATA RAID ControllerPN 720-0138-00September 2006User Guide for the Power Mac® G5

Chapter 1. Getting Started with Your 3ware RAID Controller2 3ware Serial ATA RAID Controller User Guide for the Power Mac G5these features allow you t

Chapter 8. 3DM 2 Reference92 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Drive Details windowFigure 36. S.M.A.R.T. Data Page

Controller Settings pagewww.3ware.com 93SMART DataSMART data is displayed as hex values.Consult your disk drive manufacturer for information on how t

Chapter 8. 3DM 2 Reference94 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Background Task RateThe Background Task Rate fields let y

Controller Settings pagewww.3ware.com 95option to start a rebuild manually. It is recommended that you execute a file system check when the rebuild c

Chapter 8. 3DM 2 Reference96 3ware Serial ATA RAID Controller User Guide for the Power Mac G5• Smallest usable spare.• Smallest usable unconfigured (a

Scheduling pagewww.3ware.com 97Scheduling pageFigure 38. Scheduling Page The Scheduling page appears when you c

Chapter 8. 3DM 2 Reference98 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 Follow Schedule/Ign

Maintenance pagewww.3ware.com 99Check SMART Thresholds. This test checks to see whether SMART thresholds have been exceeded. The SMART thresholds ind

Chapter 8. 3DM 2 Reference100 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Rescan ControllerThe Rescan Controller button scans the

Maintenance pagewww.3ware.com 101# Drives. Number of drives in the unit.Type of Unit. Type of unit: RAID 0, RAID 1, RAID 5, RAID 10, Single Disk, or

www.3ware.com 3Initial Settings for Policies and Background TasksThe table below lists the default settings for policies. These settings are used if

Chapter 8. 3DM 2 Reference102 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Verify Unit. Puts the selected unit in verifying mode. I

Maintenance pagewww.3ware.com 103When you select a unit and click Migrate Unit, a dialog box appears which lists the drives in the unit and any addit

Chapter 8. 3DM 2 Reference104 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

Maintenance pagewww.3ware.com 105Figure 40. Configuration Window in 3DM For more detailed instructions, see “Co

Chapter 8. 3DM 2 Reference106 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Alarms pageFigure 41. Alarms Page

Battery Backup pagewww.3ware.com 107Battery Backup pageThe Battery Backup feature is not supported for the 9590SE-4ME. Enclosure Summary pageFigure 4

Chapter 8. 3DM 2 Reference108 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Enclosure Details pageFigure 43. Enclosure Details Page

3DM 2 Settings pagewww.3ware.com 1093DM 2 Settings pageFigure 44. 3DM 2 Settings Page The 3DM 2 Settings page

Chapter 8. 3DM 2 Reference110 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Send E-mail. This field determines whether e-mail notifi

3DM 2 Settings pagewww.3ware.com 111Remote AccessAllow Remote Access. This field enables or disables the ability for users and administrators to acce

4 3ware Serial ATA RAID Controller User Guide for the Power Mac G52Introducing the 3ware® 9590SE-4ME RAID ControllerThe 3ware 9590SE-4ME RAID controll

112 3ware Serial ATA RAID Controller User Guide for the Power Mac G59TroubleshootingThis troubleshooting section includes the following sections:• “We

Enclosure-Related Problemswww.3ware.com 113highlight it using your mouse, copy it to the clipboard, and then paste it into an e-mail. You may also wa

Chapter 9. Troubleshooting114 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 Table 9: Error and

Error and Notification Messageswww.3ware.com 115002A Verify failed002B Verify completed002C Source drive ECC error overwritten002D Source drive error

Chapter 9. Troubleshooting116 3ware Serial ATA RAID Controller User Guide for the Power Mac G50049 Battery temperature is normal004A Battery temperatu

Error and Notification Messageswww.3ware.com 117Error and Notification Message Details0001 Controller reset occurredThe 3ware RAID controller has det

Chapter 9. Troubleshooting118 3ware Serial ATA RAID Controller User Guide for the Power Mac G50006 Incomplete unit detectedAt power-on initialization

Error and Notification Messageswww.3ware.com 119controller detects this condition, it notifies you, prior to entering the recovery phase, by displayi

Chapter 9. Troubleshooting120 3ware Serial ATA RAID Controller User Guide for the Power Mac G5000E Initialize failedThe 3ware RAID controller was unab

Error and Notification Messageswww.3ware.com 121001E Unit inoperableDrive removal caused a unit to become inoperable. This message is sent after offl

System Requirementswww.3ware.com 5System Requirements3ware 9590SE-4ME RAID controllers require the following:•DrivesDrives must be 3.5" and meet

Chapter 9. Troubleshooting122 3ware Serial ATA RAID Controller User Guide for the Power Mac G5The fact that a sector repair message has been sent to y

Error and Notification Messageswww.3ware.com 1230027 DCB checksum error detectedThe 3ware RAID controller stores certain configuration parameters on

Chapter 9. Troubleshooting124 3ware Serial ATA RAID Controller User Guide for the Power Mac G5by improper shutdown of the unit. This possibility appli

Error and Notification Messageswww.3ware.com 125jumpered in the wrong place. The converter must be correctly jumpered to correspond to UDMA 100 or 13

Chapter 9. Troubleshooting126 3ware Serial ATA RAID Controller User Guide for the Power Mac G50038 SO-DIMM not detectedThis message applies to the 3wa

Error and Notification Messageswww.3ware.com 127003D Verify pausedThis message will be sent when the verify operation is paused.Verifies are normally

Chapter 9. Troubleshooting128 3ware Serial ATA RAID Controller User Guide for the Power Mac G50043 Backup DCB read error detectedThis message will be

Error and Notification Messageswww.3ware.com 129the 3ware RAID controller. This indicates that the Battery Backup Unit must be replaced.0049 Battery

Chapter 9. Troubleshooting130 3ware Serial ATA RAID Controller User Guide for the Power Mac G5004E Battery capacity test startedThis message is posted

Error and Notification Messageswww.3ware.com 1310055 Battery charging startedThis message is posted when the Battery Backup Unit starts a battery cha

Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller6 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Understanding RAID Conce

Chapter 9. Troubleshooting132 3ware Serial ATA RAID Controller User Guide for the Power Mac G5005D Battery health check failedThe Battery Backup Unit

www.3ware.com 133AppendicesThe following information is available in the appendices:• Appendix A, “Glossary” on page 135• Appendix B, “Driver and Sof

134 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

www.3ware.com 135AGlossary• 3DM 2. 3ware Disk Manager. The 3ware disk manager is a web-based graphical user interface that can be used to view, maint

Appendix A. Glossary136 3ware Serial ATA RAID Controller User Guide for the Power Mac G5• Controller ID number. Unique number assigned to every 3ware

www.3ware.com 137to another controller. Compare to Delete, which erases all unit configuration information from the drive. •Exportable unit or drive.

Appendix A. Glossary138 3ware Serial ATA RAID Controller User Guide for the Power Mac G5size of the unit, change the unit from redundant to non-redund

www.3ware.com 139• Remove a drive. The process of making a drive unavailable to the controller.•Remove a unit. The process of making a unit unavailab

Appendix A. Glossary140 3ware Serial ATA RAID Controller User Guide for the Power Mac G5data of one mirror with the other. For RAID 5, a verify will c

www.3ware.com 141BDriver and Software InstallationThis appendix provides detailed instructions for installing the 3ware driver and software for the 9

Understanding RAID Concepts and Levelswww.3ware.com 7Available RAID ConfigurationsThe following RAID levels and configurations are available for driv

Appendix B. Driver and Software Installation142 3ware Serial ATA RAID Controller User Guide for the Power Mac G53 From the Welcome screen, click Next

www.3ware.com 143The 3ware Documentation option installs the 3ware HTML Bookshelf on your computer. This is an HTML version of the User Guide and CLI

Appendix B. Driver and Software Installation144 3ware Serial ATA RAID Controller User Guide for the Power Mac G57 To configure email notification, che

www.3ware.com 1458 [Optional] On the 3DM 2 Security Configuration screen, specify whether you want to restrict access to localhost connections.Enabli

Appendix B. Driver and Software Installation146 3ware Serial ATA RAID Controller User Guide for the Power Mac G510 If you want the Installation Wizard

www.3ware.com 14712 When the final installation screen lets you know that installation is complete, click Finish.Figure 55. Final Installation Scree

Appendix B. Driver and Software Installation148 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

www.3ware.com 149CCompliance and Conformity StatementsThis section is organized into the following topics:• FCC Radio Frequency Interference Statemen

Appendix C. Compliance and Conformity Statements150 3ware Serial ATA RAID Controller User Guide for the Power Mac G5European Community Conformity Stat

www.3ware.com 151DWarranty, Technical Support, and ServiceThis section is organized into the following topics:• Limited Warranty• Warranty Service an

Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller8 3ware Serial ATA RAID Controller User Guide for the Power Mac G5preserving the data on o

Appendix D. Warranty, Technical Support, and Service152 3ware Serial ATA RAID Controller User Guide for the Power Mac G5ExclusionsThis warranty does n

AMCC Technical Support and Serviceswww.3ware.com 153Please use the original packing material contents of the box when exchanging or returning a produ

Appendix D. Warranty, Technical Support, and Service154 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

www.3ware.com 155IndexNumerics3DM3DM menus21Alarms page 106Battery Backup Information page 107browser requirements 15Controller Details page 87Contro

156 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Sector repair completed (0023) 121SO-DIMM not compatible (0037) 125SO-DIMM not det

www.3ware.com 157controller ID number (definition) 136controller information, viewing 28controller policiesoverview31viewing 30definition 135moving u

158 3ware Serial ATA RAID Controller User Guide for the Power Mac G5FUA (Force Unit Access) commands, part of StorSave profile49Ggrown defect, definit

www.3ware.com 159initial settings 3unit 44units 94portdefinition138port ID (definition) 138preferences, 3DM 24Primary DCB read error occurred (0042)

160 3ware Serial ATA RAID Controller User Guide for the Power Mac G5definition 139striping 6definition 139subunitdefinition139system requirements 5Tta

www.3ware.com 161write cache 12, 94disable on degrade, part of Storsave profile 49enabling in 3DM 45write journaling, part of StorSave profile 49

Understanding RAID Concepts and Levelswww.3ware.com 9RAID 10RAID 10 is a combination of striped and mirrored arrays for fault tolerance and high perf

162 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller10 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Determining What RAID L

3ware Tools for Configuration and Managementwww.3ware.com 11Through drive coercion, the capacity used for each drive is rounded down so that drives f

www.3ware.com iiCopyright ©2004-2006 Applied Micro Circuits Corporation (AMCC). All rights reserved. This publication may be copied or reproduced for

Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller12 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Monitoring, Maintenance

Monitoring, Maintenance, and Troubleshooting Featureswww.3ware.com 13• Drive Locate. You can issue drive locate commands that blink the LEDs for part

14 3ware Serial ATA RAID Controller User Guide for the Power Mac G533DM 2 (3ware Disk Manager) Introduction 3ware

Browser Requirements for 3DMwww.3ware.com 15Browser Requirements for 3DM3DM runs in most current web browsers. Tested and supported browsers include:

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction16 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Uninstalling 3DM on the Macintosh

Starting 3DM and Logging Inwww.3ware.com 17Logging In to the 3DM Web ApplicationWhen the 3DM process is running in the background, you can log into t

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction18 3ware Serial ATA RAID Controller User Guide for the Power Mac G5(You can also click Continue, in

Starting 3DM and Logging Inwww.3ware.com 195 If the process is still running, contact AMCC/3ware Technical Support for assistance.To start the 3DM pr

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction20 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Working with the 3DM Screens3DM’s

Working with the 3DM Screenswww.3ware.com 213DM MenusThe 3DM menu bar groups access to a number of 3DM pages on menus, and provides direct link acces

www.3ware.com iiiTable of ContentsAbout this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viiHow this User Guide is Organize

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction22 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Viewing Information About Differe

Working with the 3DM Screenswww.3ware.com 23 Table 5: List of 3DM Pages3DM Page DescriptionController Summary pa

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction24 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Setting Up 3DM PreferencesThe 3DM

Setting Up 3DM Preferenceswww.3ware.com 25Setting and Changing 3DM Passwords 3DM provides different access levels for users and administrators. The A

Chapter 3. 3DM 2 (3ware Disk Manager) Introduction26 3ware Serial ATA RAID Controller User Guide for the Power Mac G5• Information will send e-mails f

Setting Up 3DM Preferenceswww.3ware.com 27To enable or disable remote access1 Click 3DM 2 Settings on the menu bar.2In the Remote Access section of t

28 3ware Serial ATA RAID Controller User Guide for the Power Mac G54Configuring Your ControllerThis section describes how to view details about the co

Viewing Information About a Controllerwww.3ware.com 29Figure 9. Controller Summary Page 2 To see more details a

Chapter 4. Configuring Your Controller30 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 Viewing

About Controller Policieswww.3ware.com 31About Controller PoliciesThe following policies affect all units and drives on a controller and can be adjus

iv 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Chapter 5. Configuring Units . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 4. Configuring Your Controller32 3ware Serial ATA RAID Controller User Guide for the Power Mac G5To enable Auto Rebuild through 3DM1 Choose Ma

Setting the Size of Volumes Created with Auto-Carvingwww.3ware.com 332 Create a new unit or migrate an existing unit to include the drives you want t

34 3ware Serial ATA RAID Controller User Guide for the Power Mac G55Configuring UnitsThis section includes information and procedures on configuring u

Configuring a New Unitwww.3ware.com 35Configuration Options When Creating a UnitThis section provides an overview of the choices you have when config

Chapter 5. Configuring Units36 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Name of the unit (optional)Units can be given names. Th

Configuring a New Unitwww.3ware.com 37Creating a Unit In 3DM, creating a unit starts from the Management > Maintenance page (Figure 12).Figure 12.

Chapter 5. Configuring Units38 3ware Serial ATA RAID Controller User Guide for the Power Mac G54In the Type field, select the RAID configuration you w

Configuring a New Unitwww.3ware.com 39To initialize and partition your unit1 In the Mac OS message, click Initialize. Figure 14. Disk Insertion Mess

Chapter 5. Configuring Units40 3ware Serial ATA RAID Controller User Guide for the Power Mac G53 In the Disk Utility Window, select the Partition tab.

Configuring a New Unitwww.3ware.com 415 On the right, specify a volume name and then click Partition.Figure 18. Defining the Volume in the Macintosh

www.3ware.com vChapter 7. Maintaining Your Controller . . . . . . . . . . . . . . . . . . . . . . . . .83Determining the Current Version of Your 3wa

Chapter 5. Configuring Units42 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Figure 20. Macintosh Disk Utility Showing Partitioning

Naming a Unitwww.3ware.com 43 If you need to add a drive to be used as the hot spare, follow the instructions un

Chapter 5. Configuring Units44 3ware Serial ATA RAID Controller User Guide for the Power Mac G54 In the text box, enter or type over the name shown.A

Setting Unit Policieswww.3ware.com 45• StorSave Profile. Determines what StorSave profile is used for the unit. Three profiles are available: Protect

Chapter 5. Configuring Units46 3ware Serial ATA RAID Controller User Guide for the Power Mac G5To enable or disable unit write cache through 3DM1 Choo

Setting Unit Policieswww.3ware.com 47Setting Continue on Source Error During Rebuild The Continue on Source Error During Rebuild policy is available

Chapter 5. Configuring Units48 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 To enable or disa

Setting Unit Policieswww.3ware.com 49• FUA (Force Unit Access). FUA commands are a way that the RAID controller or a program (such as a database prog

Chapter 5. Configuring Units50 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Changing An Existing ConfigurationYou can convert one R

Changing An Existing Configurationwww.3ware.com 51Figure 22. RAID Level Migration Example Typically, a unit is

vi 3ware Serial ATA RAID Controller User Guide for the Power Mac G5

Chapter 5. Configuring Units52 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Changing RAID Level You can use migrate to change the R

Changing An Existing Configurationwww.3ware.com 53Expanding Unit CapacityYou can expand a unit's capacity by adding one or more drives to it wit

Chapter 5. Configuring Units54 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 To inform the ope

Deleting a Unitwww.3ware.com 552 Backup any data you want to keep. 3 Unmount the unit.Launch the Macintosh Disk Utility, select the unit, and click t

Chapter 5. Configuring Units56 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Figure 24. Unit Successfully Deleted through 3DM Remov

Moving a Unit from One Controller to Anotherwww.3ware.com 57Launch the Macintosh Disk Utility, select the unit, and click the Unmount button the tool

Chapter 5. Configuring Units58 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Adding a DriveYou can add a drive to your 3ware Sidecar

Removing a Drivewww.3ware.com 593 When 3DM asks you to confirm that you want to remove the drive, click OK. Figure 25. Removing a Drive in 3DM You c

Chapter 5. Configuring Units60 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Rescanning the ControllerWhen you make a change by phys

www.3ware.com 616Maintaining Units3ware RAID controllers include a number of features in the firmware that help maintain the integrity of your drives

www.3ware.com viiAbout this User GuideThis document, 3ware Serial ATA RAID Controller User Guide for the Power Mac G5, provides instructions for conf

Chapter 6. Maintaining Units62 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Figure 27. Drilling Down to Check Status Information

Checking Unit and Drive Statuswww.3ware.com 63Enclosure LED Status IndicatorsThe LEDs on your enclosure also provide status information about your dr

Chapter 6. Maintaining Units64 3ware Serial ATA RAID Controller User Guide for the Power Mac G5• Initializing. The unit is in the process of writing t

About Degraded Unitswww.3ware.com 65About Degraded UnitsFault tolerant RAID units provide data redundancy by duplicating information on multiple driv

Chapter 6. Maintaining Units66 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Alarms, Errors, and Other Events3DM provides several le

Alarms, Errors, and Other Eventswww.3ware.com 67Downloading an Error LogYou can download an error log containing information from the firmware log. T

Chapter 6. Maintaining Units68 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Background TasksBackground tasks are maintenance tasks

Background Taskswww.3ware.com 69About InitializationFor 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of redu

Chapter 6. Maintaining Units70 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Initialization of RAID 1 and RAID 10 UnitsRAID 1 and RA

Background Taskswww.3ware.com 71What Verification DoesFor a RAID 1 or RAID 10 unit, a verify compares the data of one mirror with the other. For RAID

viii 3ware Serial ATA RAID Controller User Guide for the Power Mac G5ConventionsThe following conventions are used through this guide:• 3DM and 3DM 2

Chapter 6. Maintaining Units72 3ware Serial ATA RAID Controller User Guide for the Power Mac G5How Errors Are HandledVerification makes use of the sam

Background Taskswww.3ware.com 73To verify a unit through 3DM1 In 3DM, choose Management > Maintenance.2In the Unit Maintenance section of the Main

Chapter 6. Maintaining Units74 3ware Serial ATA RAID Controller User Guide for the Power Mac G5 To rebuild a unit

Background Taskswww.3ware.com 75Cancelling a Rebuild and Restarting It with a Different DriveYou can cancel a rebuild by using the Remove Drive link

Chapter 6. Maintaining Units76 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Background Task PrioritizationAlthough migration tasks

Scheduling Background Taskswww.3ware.com 77 You can also set the rate at w

Chapter 6. Maintaining Units78 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Figure 29. Selecting Task Schedules to ViewTurning On

Scheduling Background Taskswww.3ware.com 793 In the Schedule Rebuild Tasks section, select the appropriate setting: Follow Schedule or Ignore Schedul

Chapter 6. Maintaining Units80 3ware Serial ATA RAID Controller User Guide for the Power Mac G5To add a task schedule slot1 Choose Management > Sch

Locating a Drive by Blinking Its LEDwww.3ware.com 813 Check the boxes next to the self-tests you want to be performed. To disable self-testsUnlike sc

www.3ware.com 11Getting Started with Your 3ware RAID ControllerSetting up your 3ware RAID controller involves these main steps:• Physically Install t

Chapter 6. Maintaining Units82 3ware Serial ATA RAID Controller User Guide for the Power Mac G5To blink the LEDs for all drives in a unit1 Choose from

www.3ware.com 837Maintaining Your ControllerThis section contains instructions for how to perform tasks that help you maintain your controller, inclu

Chapter 7. Maintaining Your Controller84 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Updating the Driver and FirmwareYou can downl

www.3ware.com 8583DM 2 ReferenceThis section includes details about the fields and features available on the pages you work with throughout 3DM 2. It

Chapter 8. 3DM 2 Reference86 3ware Serial ATA RAID Controller User Guide for the Power Mac G5Controller Summary pageFigure 31. Controller Summary Pag

Controller Details pagewww.3ware.com 87Controller Details pageFigure 32. Controller Details Page The Controller

Chapter 8. 3DM 2 Reference88 3ware Serial ATA RAID Controller User Guide for the Power Mac G5# of Drives. The number of drives connected to the contro

Unit Details pagewww.3ware.com 89 Identify. Check this box to cause the LED for the drives associated with this

Chapter 8. 3DM 2 Reference90 3ware Serial ATA RAID Controller User Guide for the Power Mac G5To see details about a particular drive, click the Port #

Drive Information pagewww.3ware.com 91The Drive Information page appears when you choose Information > Drive Information from the menu bar, or whe